Payment

HOW TO PAY

We currently accept Mobile Money and bank transfer in Rwandan francs. Card payment isn't integrated yet, and we will not ask you to enter card details on this website.

Orders are confirmed only after we verify payment. A transfer message or screenshot helps us trace your payment, but it's not proof that cleared funds have reached us.

PAYMENT STEPS

Review your item, size, price, delivery charge, and total. Receive an order reference and verified Mobile Money number or bank account details. Pay the exact amount and include your order reference where the channel allows. Send the transaction reference, not your PIN, password, or one-time code, through our approved contact channel. Wait for our payment confirmation before considering your order accepted or arranging collection.

A WORD ON SECURITY

Use only the payment details shown in your official order message or invoice. If anyone sends different details, pauses the conversation, pressures you to pay, or asks for a PIN, one-time code, or password: pause. Contact us through our published channel. Don't pay until you're certain.

PAYMENT CONDITIONS

Prices may be corrected before payment if a clear technical or human error is discovered. After payment, any correction follows applicable law. Unpaid stock reservations expire after 48 hours. Bank, mobile network, or transfer charges are the customer's responsibility. If a payment can't be matched, we may ask for the payer name, amount, date, and transaction reference. We'll never ask for a secret credential. Receipts and invoices are issued in the format and timing required under Rwandan tax rules.

MOMO & E-KASH

Rwanda's digital financial ecosystem is seamless, eKash and MTN MoMo are interconnected, allowing instant transfers between mobile wallets and connected bank accounts. A single merchant code or system can process interoperable payments seamlessly across MoMo, Airtel Money, and participating banks.